Refund Policy

14-Day Money-Back Guarantee 

At Molly Pistachio Boutique, we want you to be completely satisfied with your purchase. That’s why we offer a 14-Day Money-Back Guarantee. If for any reason you are not happy with your order, you can return it within 14 days of receiving it for a full refund. We do not offer exchanges.

How it works:

1. ✅ Initiate a Return: Contact our customer support team at woof@mollypistachio.com within 14 days of receiving your product to initiate a return. Please provide your order number and reason for the return.
2. ✅ Return the Product: Once your return request is approved, we will provide you with a return shipping address. Please ensure the product is in its original condition and packaging.
3. ✅ Receive Your Refund: After we receive and inspect the returned product, we will process your refund. The refund will be issued to the original payment method within 5-7 business days.

Please Note:

- Items must be returned in their original condition, unused, and in their original packaging.
- Customers are not responsible for return shipping costs.
- Custom printed or personalized products ARE NOT eligible for returns unless they arrive damaged or defective.

For any questions or concerns about our 14-Day Money-Back Guarantee, feel free to contact our customer support team at woof@mollypistachio.com We’re here to help! 🐶

Easy Return Process:

1. Email customer care at woof@mollypistachio.com If you would like a refund, request a return label that includes instructions. 

2. Ship your return.

3. When we receive your return, it will be processed in under 24 hours. Once it is processed, your full refund will be given. Please note that refunds can take up to 3 business days to be returned to your account.